How To Fix >5421 - Error &1 occurred during conversion of umlauts for partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: >5 -

• Message number: 421

• Message text: Error &1 occurred during conversion of umlauts for partner &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >5421 - Error &1 occurred during conversion of umlauts for partner &2 ?

  The SAP error message 5421 indicates that there was an issue during the conversion of umlauts (special characters) for a specific partner in the system. This typically occurs when the system is trying to process data that includes special characters, such as umlauts (ä, ö, ü), and encounters a problem with character encoding or data format.
  Cause:
  
  Character Encoding Issues: The data being processed may not be in the expected character encoding format, leading to conversion errors.
  Data Corruption: The data for the partner may be corrupted or improperly formatted, causing the conversion to fail.
  Incorrect Partner Configuration: The partner profile or master data may not be set up correctly, leading to issues when processing the data.
  Database Issues: There may be issues with the database that affect how data is stored or retrieved, particularly for special characters.
  
  Solution:
  
  Check Character Encoding: Ensure that the character encoding settings in your SAP system are correctly configured. This includes checking the settings for the database and the application server.
  Review Partner Data: Inspect the partner master data for any anomalies or incorrect entries, especially those involving special characters. Correct any issues found.
  Data Migration: If the data was migrated from another system, ensure that the migration process correctly handled special characters. You may need to re-import or correct the data.
  Update SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Test with Different Data: Try processing a different partner or data set to see if the issue is isolated to a specific entry or if it is a broader problem.
  Consult SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. They may have additional insights or solutions based on the specific context of your system.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for information on character encoding and data handling.
  Transaction Codes: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables and data.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 5421 in your SAP system.