How To Fix 5@364 - Documentation not found

SAP Error Message - Details

• Message type: E = Error

• Message class: 5@ -

• Message number: 364

• Message text: Documentation not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5@364 - Documentation not found ?

  The SAP error message "5@364 Documentation not found" typically indicates that the system is unable to find the documentation or help file associated with a particular transaction or object. This can occur for various reasons, such as missing documentation in the system, incorrect configuration, or issues with the SAP GUI.
  Causes:
  
  Missing Documentation: The documentation for the specific transaction or object may not have been created or uploaded in the system.
  Incorrect Configuration: The system may not be properly configured to access the documentation.
  SAP GUI Issues: There may be issues with the SAP GUI installation or settings that prevent the documentation from being displayed.
  Authorization Issues: The user may not have the necessary authorizations to access the documentation.
  
  Solutions:
  
  
  Check Documentation Availability:
  
  Verify if the documentation exists for the specific transaction or object. You can do this by checking the SAP Help Portal or the relevant SAP notes.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of the SAP GUI. Sometimes, older versions may have bugs or compatibility issues that can lead to such errors.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system to ensure that documentation links are correctly set up. This may involve checking the settings in transaction SPRO or related configuration transactions.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the documentation. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. You can use the SAP Support Launchpad to find notes related to documentation issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists, consider reaching out to SAP Support for assistance. They may provide specific guidance based on your system configuration and version.
  
  
  
  Related Information:
  
  SAP Help Portal: This is a valuable resource for finding documentation and help related to SAP transactions and modules.
  SAP Notes: Regularly check for updates or patches that may resolve known issues related to documentation.
  Community Forums: Engage with the SAP community forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the "5@364 Documentation not found" error in SAP.