How To Fix 5@311 - Data has not been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: 5@ -

• Message number: 311

• Message text: Data has not been saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5@311 - Data has not been saved ?

  The SAP error message "5@311 Data has not been saved" typically indicates that there was an issue during the data saving process in the SAP system. This error can occur in various contexts, such as when trying to save changes to a document, transaction, or master data. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing Required Fields: Some mandatory fields may not have been filled out, preventing the system from saving the data.
  Data Validation Errors: The data entered may not meet the validation rules set in the system (e.g., incorrect formats, invalid values).
  Authorization Issues: The user may not have the necessary permissions to save the data in the specific transaction or module.
  System Configuration Issues: There may be configuration settings that are preventing the data from being saved.
  Technical Issues: There could be underlying technical problems, such as database connectivity issues or system performance problems.
  
  Solutions:
  
  Check Required Fields: Review the form or transaction to ensure all mandatory fields are filled out correctly.
  Validate Data: Ensure that the data entered complies with the expected formats and values. Look for any error messages that may indicate what is wrong.
  Review Authorizations: Check if the user has the necessary authorizations to perform the action. This may require consulting with a system administrator or security team.
  Consult Configuration Settings: If you have access, review the configuration settings related to the transaction or module to ensure everything is set up correctly.
  Technical Support: If the issue persists, consider reaching out to your IT support team or SAP Basis team to investigate any technical issues that may be affecting the system.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may want to check specific transaction codes related to the module you are working in (e.g., MM for Materials Management, SD for Sales and Distribution).
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs and Traces: If you have access, check the system logs (SM21) or application logs (SLG1) for more detailed error messages that can provide insight into the issue.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to document the steps you took and any error messages received, and then escalate the issue to your SAP support team for further assistance.