How To Fix -5307 - Enter a recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: -5 -

• Message number: 307

• Message text: Enter a recipient

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message -5307 - Enter a recipient ?

  The SAP error message -5307 "Enter a recipient" typically occurs in the context of sending emails or notifications within the SAP system. This error indicates that the system requires a recipient's email address or user ID to proceed with the action, but none has been provided.
  Cause:
  
  Missing Recipient Information: The most common cause is that the user has not entered a recipient's email address or user ID in the relevant field.
  Incorrect Configuration: There may be issues with the configuration of the email settings in SAP, which could lead to the system not recognizing valid recipients.
  User Authorization: The user may not have the necessary permissions to send emails or notifications, which could lead to this error.
  
  Solution:
  
  Enter Recipient Information: Ensure that you fill in the recipient field with a valid email address or user ID before attempting to send the email or notification again.
  Check Configuration: Verify the email configuration settings in SAP. This includes checking the SMTP settings and ensuring that the email server is correctly configured.
  
  You can check the settings in transaction code SCOT (SAPconnect Administration).
  
  
  User Permissions: Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and permissions assigned to the user in the SAP system.
  Testing: After making the necessary changes, perform a test to ensure that the email can be sent successfully.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SCOT: For configuring SAPconnect settings.
  SU01: For user administration and checking user roles.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending or the error message in question.
  Documentation: Review SAP documentation regarding email configuration and troubleshooting for further insights.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.