How To Fix -5306 - Serialization for recipient & is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: -5 -

• Message number: 306

• Message text: Serialization for recipient & is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message -5306 - Serialization for recipient & is not active ?

  The SAP error message -5306: Serialization for recipient & is not active typically occurs in the context of SAP's background processing or when dealing with workflows. This error indicates that the system is trying to send a message or execute a task for a recipient that is not currently active or available for serialization.
  Causes:
  
  Inactive User or Recipient: The recipient (user or process) is not active in the system. This could be due to the user being locked, deactivated, or not having the necessary authorizations.
  System Configuration Issues: There may be configuration issues in the system that prevent the recipient from being serialized.
  Background Job Issues: If the error occurs in the context of background jobs, it may be due to the job not being properly scheduled or the recipient not being set up correctly.
  Workflow Issues: If the error is related to workflows, it may indicate that the workflow instance is not correctly configured or that the recipient is not valid.
  
  Solutions:
  
  Check User Status: Verify that the recipient user is active and not locked. You can do this by checking the user status in transaction SU01.
  Review Configuration: Ensure that the configuration for the recipient is correct. This may involve checking the settings in transaction SWU3 for workflows or other relevant configuration transactions.
  Check Background Jobs: If the error is related to background jobs, check the job status in transaction SM37 and ensure that the job is scheduled correctly and that the recipient is valid.
  Workflow Monitoring: If the error is related to workflows, use transaction SWI1 to monitor the workflow and check for any issues with the workflow instance.
  Authorization Check: Ensure that the recipient has the necessary authorizations to perform the action being attempted.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review the SAP documentation related to background processing and workflows for more detailed information on serialization and recipient management.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.