How To Fix 5@044 - Internal error during user maintenance

SAP Error Message - Details

• Message type: E = Error

• Message class: 5@ -

• Message number: 044

• Message text: Internal error during user maintenance

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5@044 - Internal error during user maintenance ?

  The SAP error message "5@044 Internal error during user maintenance" typically indicates that there is an internal issue within the SAP system when trying to perform user maintenance tasks, such as creating, modifying, or deleting user accounts. This error can arise from various underlying causes, including:
  Causes:
  
  Database Issues: There may be inconsistencies or corruption in the database tables related to user management.
  Authorization Problems: The user performing the action may not have the necessary authorizations to execute user maintenance tasks.
  System Configuration: Misconfigurations in the user management settings or profiles can lead to internal errors.
  Software Bugs: There may be bugs in the SAP system or specific patches that have not been applied.
  Memory Issues: Insufficient memory or resources on the application server can lead to internal errors.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to perform user maintenance tasks. You can use transaction code SU53 to analyze authorization failures.
  Review System Logs: Check the system logs (transaction code SM21) and short dumps (transaction code ST22) for more detailed error messages that can provide insights into the root cause.
  Database Consistency Check: Run database consistency checks to identify and resolve any inconsistencies in the user-related tables.
  Apply Patches: Ensure that your SAP system is up to date with the latest patches and support packages. Check the SAP Support Portal for any relevant notes or updates.
  Restart Services: Sometimes, simply restarting the SAP application server or relevant services can resolve temporary issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support with detailed information about the error, including any relevant logs or dumps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SU53 (Authorization Check).
  SAP Notes: Search the SAP Support Portal for specific SAP Notes related to the error message "5@044" for any known issues and fixes.
  System Documentation: Review the system documentation and configuration settings related to user management to ensure everything is set up correctly.
  
  By following these steps, you should be able to diagnose and potentially resolve the "5@044 Internal error during user maintenance" error in your SAP system.