How To Fix 42799 - The HTML viewer should start now.

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 799

• Message text: The HTML viewer should start now.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42799 - The HTML viewer should start now. ?

  The SAP error message "42799: The HTML viewer should start now" typically indicates an issue with the HTML viewer component in SAP, which is used to display HTML content within the SAP GUI or other SAP applications. This error can occur for various reasons, including configuration issues, missing components, or problems with the browser settings.
  Causes:
  
  Browser Compatibility: The HTML viewer may not be compatible with the browser being used.
  Missing Components: Required components or plugins for the HTML viewer may not be installed or properly configured.
  Configuration Issues: Incorrect settings in the SAP GUI or the HTML viewer configuration can lead to this error.
  Network Issues: Connectivity problems may prevent the HTML viewer from loading content.
  Security Settings: Browser security settings may block the HTML viewer from functioning correctly.
  
  Solutions:
  
  
  Check Browser Compatibility:
  
  Ensure that you are using a supported browser version for the SAP GUI and HTML viewer.
  Try using a different browser to see if the issue persists.
  
  
  
  Install Required Components:
  
  Make sure that all necessary components for the HTML viewer are installed. This may include specific plugins or ActiveX controls, depending on your SAP setup.
  
  
  
  Review Configuration Settings:
  
  Check the SAP GUI settings to ensure that the HTML viewer is properly configured. This can usually be done in the SAP GUI options under the "HTML Viewer" settings.
  Ensure that the path to the HTML viewer is correctly set.
  
  
  
  Check Network Connectivity:
  
  Verify that there are no network issues preventing the HTML viewer from accessing the required resources.
  Ensure that any firewalls or security software are not blocking the HTML viewer.
  
  
  
  Adjust Security Settings:
  
  Review the security settings in your browser. You may need to adjust settings to allow the HTML viewer to run properly.
  Consider adding the SAP server to the list of trusted sites in your browser.
  
  
  
  Update SAP GUI:
  
  Ensure that you are using the latest version of the SAP GUI, as updates may include fixes for known issues with the HTML viewer.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on configuring the HTML viewer and troubleshooting common issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Technical Support: If the issue persists, consider reaching out to your organization's SAP support team or SAP technical support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message "42799: The HTML viewer should start now."