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Message type: E = Error
Message class: 42 - Information Workbench
Message number: 798
Message text: The WORD editor should start now.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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42798
- The WORD editor should start now. ?The SAP error message 42798, which states "The WORD editor should start now," typically occurs when there is an issue with the integration between SAP and Microsoft Word. This error can arise in various scenarios, such as when trying to create or edit documents using the SAPscript or Smart Forms functionalities that rely on Word for editing.
Causes:
- Microsoft Word Not Installed: The most common cause is that Microsoft Word is not installed on the machine where the SAP GUI is running.
- Incorrect Configuration: The integration settings between SAP and Microsoft Word may not be configured correctly.
- File Association Issues: There may be issues with file associations in the operating system, preventing Word from opening the document.
- Version Compatibility: There may be compatibility issues between the version of SAP and the version of Microsoft Word being used.
- Missing Add-ins: Required SAP add-ins for Word may not be installed or enabled.
Solutions:
- Check Microsoft Word Installation: Ensure that Microsoft Word is installed on your machine. If it is not, install it.
- Verify Configuration:
- Go to the SAP GUI settings and check the configuration for the Word editor.
- Ensure that the path to the Word executable is correctly set in the SAP settings.
- File Associations:
- Check the file associations in your operating system to ensure that .doc and .docx files are associated with Microsoft Word.
- Compatibility Check: Ensure that the versions of SAP and Microsoft Word are compatible. You may need to consult SAP notes or documentation for specific version compatibility.
- Install/Enable Add-ins: If there are specific SAP add-ins required for Word, ensure they are installed and enabled. You can check this in Word under
File > Options > Add-ins
.- Run as Administrator: Sometimes, running SAP GUI as an administrator can resolve permission-related issues that prevent Word from launching.
- Check for Updates: Ensure that both SAP GUI and Microsoft Word are updated to the latest versions, as updates may fix bugs or compatibility issues.
Related Information:
If the problem persists after trying these solutions, it may be helpful to contact your IT support team or SAP support for further assistance.
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