How To Fix 42370 - LOIO '&1' '&2' without PHIOs

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 370

• Message text: LOIO '&1' '&2' without PHIOs

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42370 - LOIO '&1' '&2' without PHIOs ?

  The SAP error message 42370, which states "LOIO '&1' '&2' without PHIOs," typically relates to issues with the handling of Logical Object Identifiers (LOIO) in the context of SAP's Archive Management or Document Management System (DMS). This error indicates that the system is trying to access a logical object (LOIO) that does not have any physical objects (PHIOs) associated with it.
  Cause:
  
  Missing PHIOs: The primary cause of this error is that the logical object identified by the LOIO does not have any associated physical objects. This can happen if the physical objects were deleted or if there was an error during the archiving process.
  Data Inconsistency: There may be inconsistencies in the database where the logical object exists without any corresponding physical objects.
  Incorrect Configuration: Misconfiguration in the archiving settings or document management settings can lead to this issue.
  
  Solution:
  
  Check for PHIOs: Use transaction codes like SARA (for archiving) or the relevant DMS transaction to check if there are any physical objects associated with the LOIO. If there are none, you may need to investigate why they are missing.
  Recreate PHIOs: If the PHIOs were deleted or lost, you may need to recreate them. This could involve re-archiving the documents or restoring them from a backup if available.
  Data Consistency Check: Run consistency checks on the database to identify and rectify any inconsistencies. This may involve using specific SAP tools or transactions designed for data consistency checks.
  Review Archiving Process: Ensure that the archiving process is correctly configured and that all necessary steps are being followed. This includes checking the archiving object settings and ensuring that the archiving jobs are running successfully.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving), SCDO (for document management), and others that may help in managing and troubleshooting archiving and document management issues.
  SAP Documentation: Review SAP documentation related to archiving and document management for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.