How To Fix 42368 - Help links only possible for production info objects

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 368

• Message text: Help links only possible for production info objects

What causes this issue?

&V1& is not in a productive (delivery-relevant) folder.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 42368 - Help links only possible for production info objects ?

  The SAP error message 42368, which states "Help links only possible for production info objects," typically occurs in the context of SAP BW (Business Warehouse) or SAP BI (Business Intelligence) when you are trying to access help links for InfoObjects that are not in a production state.
  Cause:
  
  Non-Production InfoObjects: The error indicates that the InfoObject you are trying to access help links for is not marked as a production object. In SAP BW, InfoObjects can be in different states (development, quality assurance, production), and help links are only available for those that are in the production state.
  Transport Issues: If the InfoObject has not been transported to the production environment or is still in a development or testing phase, this error may occur.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view help links for certain InfoObjects.
  
  Solution:
  
  Check InfoObject Status: Verify the status of the InfoObject in question. You can do this by navigating to the InfoObject in the Data Warehousing Workbench (transaction RSA1) and checking its status.
  Transport to Production: If the InfoObject is not in production, you may need to transport it from the development or quality system to the production system. Ensure that all necessary transports are completed successfully.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access help links for the InfoObjects. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  Consult Documentation: If you are unsure about the status of the InfoObject or how to transport it, refer to SAP documentation or consult with your SAP Basis or BW team for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on InfoObjects and their lifecycle management.
  
  By following these steps, you should be able to resolve the error message 42368 and access the help links for your InfoObjects as needed.