42107 - Help management data entirely deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 107

• Message text: Help management data entirely deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42107 - Help management data entirely deleted ?

  The SAP error message 42107, which states "Help management data entirely deleted," typically occurs in the context of SAP's help management system, particularly when there is an issue with the help data associated with a particular object or transaction.
  Cause:
  
  
  Deletion of Help Data: The error usually indicates that the help management data for a specific object has been completely deleted or is missing. This can happen due to:
  
  Manual deletion of help data.
  System upgrades or migrations that did not properly carry over help data.
  Corruption of the help data in the database.
  
  
  
  Configuration Issues: There may be configuration issues in the help management settings that lead to the system not being able to find the required help data.
  
  
  Transport Issues: If help data was transported from one system to another (e.g., from development to production), and the transport did not include the necessary help data, this error can occur.
  
  
  Solution:
  
  
  Recreate Help Data: If the help data has been deleted, you may need to recreate it. This can involve:
  
  Using the SAP transaction codes related to help management (e.g., SE80, SE11, or SE37) to regenerate the help data.
  Manually entering the help data if it was lost.
  
  
  
  Check Transport Requests: If the issue arose after a transport, check the transport requests to ensure that all necessary help data was included. You may need to re-transport the help data.
  
  
  System Configuration: Review the configuration settings for help management in your SAP system. Ensure that all necessary components are correctly set up.
  
  
  Database Consistency Check: Run a consistency check on the database to ensure that there are no underlying issues causing the help data to be inaccessible.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to help management.
  
  
  Consult Documentation: Review the SAP documentation for help management to ensure that all necessary steps have been followed in setting up and maintaining help data.
  
  
  Related Information:
  
  SAP Help Portal: The SAP Help Portal provides documentation and guides on help management and related topics.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting critical business processes.
  
  By following these steps, you should be able to address the error message 42107 and restore the necessary help management data in your SAP system.