How To Fix 42002 - Help link maintenance for 3.1 systems was deinstalled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 42 - Information Workbench

  • Message number: 002

  • Message text: Help link maintenance for 3.1 systems was deinstalled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 42002 - Help link maintenance for 3.1 systems was deinstalled ?

    The SAP error message "42002 Help link maintenance for 3.1 systems was deinstalled" typically indicates that the system is trying to access help documentation or links that are no longer available or have been removed from the system. This can occur in various scenarios, such as when a system upgrade or maintenance has been performed, and certain help links or documentation have not been properly migrated or are no longer supported.

    Cause:

    1. Deinstallation of Help Links: The specific help links for version 3.1 systems may have been deinstalled during a system upgrade or maintenance.
    2. Version Compatibility: The help documentation may not be compatible with the current version of the SAP system you are using.
    3. Missing Documentation: The required help documentation files may not be present in the system due to an incomplete installation or upgrade process.

    Solution:

    1. Check System Version: Verify that you are using the correct version of the SAP system and that the help documentation is compatible with it.
    2. Reinstall Help Documentation: If the help links have been deinstalled, you may need to reinstall the relevant help documentation. This can typically be done through the SAP Software Distribution Center or by using the SAP GUI.
    3. Update SAP Notes: Check for any relevant SAP Notes that may address this issue. SAP frequently releases notes that provide fixes or workarounds for known issues.
    4. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide guidance on how to restore the missing help links or documentation.
    5. System Configuration: Ensure that your system configuration is correct and that all necessary components are installed.

    Related Information:

    • SAP Help Portal: You can access the SAP Help Portal for documentation and resources related to your specific SAP version.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • SAP Notes: Use the SAP ONE Support Launchpad to search for specific SAP Notes related to error 42002.

    By following these steps, you should be able to resolve the error and restore access to the necessary help documentation.

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