How To Fix 40604 - Cannot display stored order records in the background

SAP Error Message - Details

• Message type: E = Error

• Message class: 40 - Messages for Process Orders

• Message number: 604

• Message text: Cannot display stored order records in the background

What causes this issue?

You cannot display or archive order records that have already been
stored in the background.

System Response

The system does not provide for the renewed archiving of an order
record already stored.

How to fix this error?

Unset the <LS>Display Stored Order Records</> indicator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 40604 - Cannot display stored order records in the background ?

  The SAP error message "40604 Cannot display stored order records in the background" typically occurs when there is an issue with the background processing of order records in the SAP system. This error can arise due to various reasons, including configuration issues, authorization problems, or data inconsistencies.
  Causes:
  
  Authorization Issues: The user executing the background job may not have the necessary authorizations to access the stored order records.
  Configuration Problems: There may be issues with the configuration settings related to background processing or the specific transaction being executed.
  Data Inconsistencies: The order records may be corrupted or inconsistent, preventing them from being displayed correctly.
  System Performance: If the system is under heavy load, it may not be able to process the request in the background.
  Job Scheduling Issues: The background job may not be scheduled correctly or may have encountered an error during execution.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the order records. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Configuration Settings: Check the configuration settings related to background processing and ensure they are set up correctly. This may involve consulting with your SAP Basis or configuration team.
  Data Consistency Check: Run consistency checks on the order records to identify and resolve any data issues. This may involve using transaction codes like SE11 or SE14 to analyze the database tables.
  Monitor System Performance: Check the system performance and resource utilization. If the system is under heavy load, consider scheduling the job during off-peak hours.
  Review Job Logs: Check the job logs for any additional error messages or warnings that may provide more context about the issue. You can do this using transaction code SM37 to view the job history.
  Re-schedule the Job: If the job has failed, try re-scheduling it after addressing any identified issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) to troubleshoot further.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to background processing and order management for best practices and configuration guidelines.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.