How To Fix 40562 - Message recipient & does not exist (check entry)

SAP Error Message - Details

• Message type: E = Error

• Message class: 40 - Messages for Process Orders

• Message number: 562

• Message text: Message recipient & does not exist (check entry)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 40562 - Message recipient & does not exist (check entry) ?

  The SAP error message 40562, which states "Message recipient & does not exist (check entry)," typically occurs in the context of SAP's messaging system, particularly when trying to send messages or notifications to a user or recipient that the system cannot find. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Recipient ID: The recipient ID (user ID, email address, etc.) specified in the message does not exist in the SAP system.
  User Deactivation: The user may have been deactivated or deleted from the system.
  Incorrect Configuration: There may be a configuration issue in the messaging settings or the recipient's details.
  Authorization Issues: The user sending the message may not have the necessary authorizations to send messages to the specified recipient.
  Data Entry Error: There could be a typographical error in the recipient's ID or email address.
  
  Solutions:
  
  Check Recipient ID: Verify that the recipient ID is correct. Ensure there are no typos or formatting issues.
  User Existence: Check if the recipient exists in the system. You can do this by navigating to the user management transaction (e.g., SU01) and searching for the user.
  User Status: Ensure that the user is active and not locked or deactivated. If the user is inactive, you may need to reactivate them.
  Review Configuration: Check the configuration settings for the messaging system to ensure that they are set up correctly.
  Authorization Check: Ensure that the user sending the message has the necessary authorizations to send messages to the intended recipient.
  Test with Another Recipient: Try sending a message to a different recipient to see if the issue is specific to one user or a broader problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SUIM (User Information System), and SCOT (SAPconnect Administration) for managing users and messaging settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Documentation: Refer to SAP documentation for the messaging system to understand how it works and any prerequisites for sending messages.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 40562.