How To Fix >4887 - &1 (contract account &2 to &3) is locked by run &4

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 887

• Message text: &1 (contract account &2 to &3) is locked by run &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4887 - &1 (contract account &2 to &3) is locked by run &4 ?

  The SAP error message 4887 indicates that a contract account is locked by a specific run. This typically occurs in the context of financial processes, such as billing or payment processing, where a contract account is being accessed or modified by a background job or another user session.
  Cause:
  The error message is triggered when:
  
  A background job (like a billing run or payment run) is currently processing the contract account.
  Another user or process is trying to access or modify the same contract account simultaneously, leading to a lock situation.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the Locking Process:
  
  Use transaction code SM12 to check for locks on the contract account. You can filter by the contract account number to see which user or process is holding the lock.
  
  
  
  Wait for the Process to Complete:
  
  If the locking process is a scheduled job, you may need to wait for it to complete. You can check the status of background jobs using transaction code SM37.
  
  
  
  Terminate the Lock (if necessary):
  
  If you determine that the locking process is stuck or taking too long, you may need to terminate it. This can be done in SM37 by selecting the job and choosing to cancel it. Be cautious with this step, as it may lead to inconsistencies if the job was in the middle of processing.
  
  
  
  Check for User Sessions:
  
  If a user is holding the lock, communicate with them to understand if they can release the lock by completing their transaction.
  
  
  
  Review Configuration:
  
  If this issue occurs frequently, review the configuration of your billing or payment processes to ensure that they are optimized and not causing unnecessary locks.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: Display and manage locks.
  SM37: Monitor background jobs.
  SE11: Data dictionary to check table structures related to contract accounts.
  
  
  
  Documentation:
  
  Review SAP documentation related to contract accounts and locking mechanisms for more detailed insights.
  
  
  
  SAP Notes:
  
  Check SAP Notes for any known issues or patches related to this error message.
  
  
  
  By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the error message 4887.