How To Fix >4780 - Promise to pay &1 is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 780

• Message text: Promise to pay &1 is inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >4780 - Promise to pay &1 is inconsistent ?

  The SAP error message "4780 Promise to pay &1 is inconsistent" typically occurs in the context of accounts receivable or financial transactions where a promise to pay (or payment commitment) has been recorded but is found to be inconsistent with the expected data or business rules.
  Cause:
  
  Data Inconsistency: The promise to pay may have been entered incorrectly, or there may be discrepancies between the promise and the actual payment terms or conditions.
  Missing Information: Required fields or data related to the promise to pay may be missing or incorrectly filled out.
  System Configuration: There may be issues with the configuration of the financial module or related settings that govern how promises to pay are processed.
  Business Rules Violation: The promise to pay may not comply with the defined business rules or policies in the system.
  
  Solution:
  
  Review the Promise to Pay Entry: Check the details of the promise to pay (e.g., amount, due date, customer information) to ensure that all information is correct and complete.
  Check for Missing Data: Ensure that all required fields are filled out and that there are no missing entries that could lead to inconsistencies.
  Validate Against Business Rules: Confirm that the promise to pay adheres to the business rules set up in the system. This may involve checking configuration settings or consulting with a financial analyst.
  Re-enter the Promise to Pay: If the entry appears to be incorrect, consider deleting the existing promise to pay and re-entering it with the correct information.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling promise to pay entries and related error messages.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with accounts receivable and promises to pay, such as F-28 (Post Incoming Payments) or F-32 (Clear Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user has the appropriate permissions to create or modify promises to pay in the system.
  Testing in Development Environment: If possible, replicate the issue in a development or testing environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to identify and resolve the inconsistency related to the promise to pay in SAP.