How To Fix >4767 - Promise to pay &1 was rejected

>4767 - Overview

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 767

• Message text: Promise to pay &1 was rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >4767 - Promise to pay &1 was rejected ?

  The SAP error message "4767 Promise to pay &1 was rejected" typically occurs in the context of accounts receivable or financial transactions where a customer has made a promise to pay an outstanding amount, but that promise has been rejected by the system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Credit Limit Exceeded: The customer may have exceeded their credit limit, leading to the rejection of the promise to pay.
  Payment Terms Violation: The terms of payment agreed upon may not be met, or the promise to pay does not align with the payment terms set in the system.
  Customer Status: The customer may be flagged as problematic (e.g., blocked for payment) in the system, which can lead to the rejection of any new promises to pay.
  Incomplete Data: Required fields or data may be missing or incorrectly filled out in the promise to pay entry.
  System Configuration: