How To Fix >4765 - Payment document &1 does not refer to a promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 765

• Message text: Payment document &1 does not refer to a promise to pay

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4765 - Payment document &1 does not refer to a promise to pay ?

  The SAP error message "4765 Payment document &1 does not refer to a promise to pay" typically occurs in the context of financial transactions, particularly when dealing with payment processing and promises to pay (also known as payment commitments or payment agreements).
  Cause:
  This error message indicates that the payment document you are trying to process does not have a corresponding promise to pay in the system. This can happen for several reasons:
  
  Missing Promise to Pay: The payment document you are referencing does not have an associated promise to pay entry in the system.
  Incorrect Document Reference: The payment document number you are using may be incorrect or does not exist in the system.
  Data Entry Errors: There may be a data entry error where the payment document was not properly linked to the promise to pay.
  System Configuration Issues: There may be configuration issues in the SAP system that prevent the proper linking of payment documents to promises to pay.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Verify Payment Document: Check the payment document number (&1) to ensure it is correct and exists in the system.
  Check for Promise to Pay: Look for the corresponding promise to pay entry in the system. You can do this by navigating to the relevant transaction or report that displays promises to pay.
  Create a Promise to Pay: If there is no promise to pay associated with the payment document, you may need to create one. Ensure that the promise to pay is properly linked to the payment document.
  Review Configuration: If the issue persists, review the configuration settings related to payment processing and promises to pay in your SAP system. Ensure that all necessary settings are correctly configured.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on handling payment documents and promises to pay.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments), F-53 (Post Outgoing Payments), or any specific transaction related to promises to pay.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary permissions to create and manage promises to pay and payment documents in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.