How To Fix >4761 - Promise to pay &1 currently locked by &3

>4761 - Overview

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 761

• Message text: Promise to pay &1 currently locked by &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4761 - Promise to pay &1 currently locked by &3 ?

  The SAP error message "4761 Promise to pay &1 currently locked by &3" typically occurs in the context of the Accounts Receivable (AR) module, particularly when dealing with promises to pay or payment agreements. This error indicates that a specific promise to pay (identified by &1) is currently locked by another user or process (identified by &3), preventing the current user from making changes or accessing that promise.
  
  Cause:
  
  Concurrent Access: Another user or process is currently editing or processing the promise to pay, which locks the record for exclusive access.
  Long-running Transactions: A transaction that takes a long time to complete may hold the lock longer than expected.
  System Errors: Occasionally, system errors or crashes can leave locks in place that should have been released.
  
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Locking User: Use transaction codes like