How To Fix >4760 - **** 760-789 Reserved for Promise to Pay (FI-CA) *****************


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 760

  • Message text: **** 760-789 Reserved for Promise to Pay (FI-CA) *****************

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >4760 - **** 760-789 Reserved for Promise to Pay (FI-CA) ***************** ?

    The SAP error message 4760 with the description "760-789 Reserved for Promise to Pay (FI-CA)" typically relates to issues in the Financial Accounting - Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that the system is trying to access a range of document numbers that are reserved for specific functionalities related to promises to pay.

    Cause:

    1. Document Number Range Conflict: The error usually arises when there is an attempt to create or process a document that falls within the reserved number range (760-789) for promises to pay. This can happen if the system is configured to use this range for a different purpose or if there is an attempt to manually enter a document number that falls within this range.

    2. Configuration Issues: The configuration settings for document number ranges in the FI-CA module may not be set up correctly, leading to conflicts when processing transactions.

    3. System Customization: Custom developments or modifications in the system may inadvertently lead to attempts to use reserved number ranges.

    Solution:

    1. Check Document Number Ranges: Review the configuration of document number ranges in the FI-CA module. Ensure that the number ranges for promises to pay are correctly defined and that no other processes are trying to use the same range.

    2. Adjust Configuration: If necessary, adjust the configuration to either change the reserved number range or to ensure that the document numbers being generated do not fall within the reserved range.

    3. Review Custom Code: If there are any custom developments or enhancements in the system, review the code to ensure that it is not attempting to use the reserved number range incorrectly.

    4. Consult Documentation: Refer to SAP documentation or notes related to FI-CA and promises to pay for any specific guidelines or updates that may address this issue.

    5. Contact SAP Support: If the issue persists after checking the configuration and custom code, consider reaching out to SAP support for further assistance.

    Related Information:

    • FI-CA Module: This module is specifically designed for managing accounts receivable and payable in a contract-based environment, often used in industries like utilities and telecommunications.
    • Number Range Management: Understanding how number ranges are managed in SAP is crucial for troubleshooting issues related to document creation and processing.
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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