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Message type: E = Error
Message class: >4 - SAP File Transfer Protocol
Message number: 698
Message text: Specify a positive amount for the direct debit limit
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>4698
- Specify a positive amount for the direct debit limit ?The SAP error message "4698 - Specify a positive amount for the direct debit limit" typically occurs in the context of managing direct debits in the SAP system, particularly when setting up or processing direct debit mandates. This error indicates that a required field for the direct debit limit has not been filled in correctly, specifically that it must be a positive amount.
Cause:
- Missing or Incorrect Value: The direct debit limit field is either empty or contains a non-positive value (zero or negative).
- Configuration Issues: There may be issues with the configuration of the direct debit settings in the SAP system.
- Data Entry Error: During the entry of the direct debit mandate, the user may have inadvertently entered an invalid amount.
Solution:
Check Direct Debit Mandate:
- Navigate to the direct debit mandate in question.
- Ensure that the direct debit limit field is filled in with a positive amount. This amount should reflect the maximum limit for the direct debit transactions.
Update the Mandate:
- If the limit is missing or incorrect, update the mandate with a valid positive amount.
- Save the changes and try processing the direct debit again.
Review Configuration:
- If the issue persists, review the configuration settings for direct debits in the SAP system. Ensure that all necessary parameters are correctly set up.
- Consult with your SAP administrator or functional consultant if you are unsure about the configuration settings.
User Training:
- Ensure that users responsible for entering or managing direct debit mandates are trained on the correct procedures to avoid data entry errors.
Related Information:
FD01
(Create Customer), FD02
(Change Customer), or F110
(Automatic Payment Transactions) depending on the context of the error.If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.
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