How To Fix >4697 - Only specify direct debit data for the paying contract account


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 697

  • Message text: Only specify direct debit data for the paying contract account

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >4697 - Only specify direct debit data for the paying contract account ?

    The SAP error message 4697 ("Only specify direct debit data for the paying contract account") typically occurs in the context of financial transactions, particularly when dealing with direct debit processing in SAP. This error indicates that the system expects direct debit information to be associated only with the paying contract account, and it has detected that this information is being incorrectly specified for another account.

    Cause:

    1. Incorrect Account Configuration: The direct debit data may have been entered for a contract account that is not designated as the paying account.
    2. Data Entry Error: Users may have mistakenly entered direct debit information in the wrong fields or for the wrong account.
    3. System Configuration: There may be issues with the configuration of the direct debit settings in the SAP system.

    Solution:

    1. Verify Account Information:

      • Check the contract accounts involved in the transaction. Ensure that the direct debit data is only specified for the account that is designated as the paying account.
    2. Correct Data Entry:

      • If direct debit information has been entered for the wrong account, remove it and ensure that it is only entered for the correct paying contract account.
    3. Review Configuration:

      • If the issue persists, review the configuration settings for direct debit processing in the SAP system. Ensure that the settings align with the business requirements and that the accounts are correctly set up.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on direct debit processing and account configuration.
    5. Seek Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system setup.

    Related Information:

    • Direct Debit Processing: Understand how direct debit processing works in SAP, including the roles of different contract accounts.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., F110 for automatic payment transactions) that may be involved in direct debit processing.
    • SAP Notes: Check for any SAP Notes related to error message 4697, as there may be patches or updates that address known issues.

    By following these steps, you should be able to identify the cause of the error and implement the necessary corrections to resolve it.

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