How To Fix >4380 - Creditworthiness of business partner &1 was changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 380

  • Message text: Creditworthiness of business partner &1 was changed

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  • What is the cause and solution for SAP error message >4380 - Creditworthiness of business partner &1 was changed ?

    The SAP error message "4380 Creditworthiness of business partner &1 was changed" typically indicates that there has been a change in the creditworthiness status of a business partner in the SAP system. This message is often related to the credit management functionality within SAP, which is used to assess the credit risk associated with customers or vendors.

    Cause:

    1. Credit Limit Changes: The credit limit for the business partner may have been adjusted, either manually or automatically based on certain criteria.
    2. Credit Rating Updates: The credit rating of the business partner may have been updated due to changes in their financial status or payment behavior.
    3. Data Maintenance: Changes made in the master data of the business partner, such as financial information or payment history, can trigger this message.
    4. Integration with External Credit Agencies: If your SAP system is integrated with external credit rating agencies, updates from these agencies can lead to changes in creditworthiness.

    Solution:

    1. Review Changes: Check the change logs for the business partner to understand what specific changes were made to the creditworthiness.
    2. Analyze Credit Management Settings: Review the credit management settings in your SAP system to ensure they are configured correctly. This includes checking credit limits, risk categories, and scoring models.
    3. Communicate with Stakeholders: If the change in creditworthiness affects business operations, communicate with relevant stakeholders (e.g., sales, finance) to assess the impact and determine necessary actions.
    4. Adjust Credit Limits: If necessary, adjust the credit limits or terms for the business partner based on the updated creditworthiness.
    5. Training and Documentation: Ensure that users involved in credit management are trained and have access to documentation regarding how creditworthiness is assessed and managed in the system.

    Related Information:

    • Transaction Codes: You can use transaction codes like BP (Business Partner) to view and edit business partner details, and FD32 (Change Customer Credit Management) to manage credit limits.
    • Credit Management Configuration: Review the configuration settings in the SAP system related to credit management, which can be found in the SPRO (SAP Project Reference Object) under Financial Supply Chain Management.
    • Monitoring Tools: Utilize monitoring tools and reports available in SAP to keep track of creditworthiness changes and their implications on business operations.

    If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP community for more specific guidance based on your system configuration and business processes.

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