How To Fix >4368 - No document found for reference transaction &1 reference document no. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 368

• Message text: No document found for reference transaction &1 reference document no. &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4368 - No document found for reference transaction &1 reference document no. &2 ?

  The SAP error message "4368 No document found for reference transaction &1 reference document no. &2" typically indicates that the system is unable to locate a document that is expected to be linked to a reference transaction. This can occur in various contexts, such as during the processing of invoices, purchase orders, or other financial transactions.
  Causes:
  
  Incorrect Reference Document Number: The reference document number provided may be incorrect or mistyped.
  Document Deletion: The document that was referenced may have been deleted or archived, making it unavailable for retrieval.
  Document Not Created: The document may not have been created yet, or the transaction that should have generated it did not complete successfully.
  Data Inconsistency: There may be inconsistencies in the database or issues with the data integrity that prevent the system from finding the document.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  
  Solutions:
  
  Verify Document Number: Check the reference document number for accuracy. Ensure that it matches the expected format and value.
  Check Document Status: Use transaction codes like SE16 or SE11 to check the relevant tables (e.g., BKPF for accounting documents) to see if the document exists.
  Review Transaction Logs: Look into the transaction logs to see if there were any errors during the creation of the document that might have prevented it from being saved.
  Consult with IT Support: If the document was deleted or archived, consult with your IT support team to see if it can be restored or if there are any backup procedures in place.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be checked in the user roles and profiles.
  Recreate the Document: If the document is missing and cannot be recovered, you may need to recreate it based on the original transaction details.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE16: Data Browser for checking table entries.
  FB03: Display Document for viewing accounting documents.
  ME23N: Display Purchase Order for checking purchase orders.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for more context on the specific transaction you are working with.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.