How To Fix >4238 - Payment preselection was reset


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 238

  • Message text: Payment preselection was reset

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >4238 - Payment preselection was reset ?

    The SAP error message "4238 Payment preselection was reset" typically occurs in the context of payment processing within the SAP system, particularly when dealing with payment runs or payment proposals. This message indicates that the system has reset the payment preselection for a particular payment run or proposal due to certain conditions not being met.

    Causes:

    1. Incomplete Data: The payment proposal may lack necessary data, such as missing vendor information or payment terms.
    2. Selection Criteria: The criteria set for the payment run may not match any of the open items, leading to a reset of the preselection.
    3. Payment Block: The vendor or invoice may have a payment block set, preventing it from being included in the payment run.
    4. Currency Issues: If there are discrepancies in currency settings or exchange rates, the system may reset the preselection.
    5. Technical Issues: There could be underlying technical issues or bugs in the SAP system that lead to this error.

    Solutions:

    1. Check Payment Proposal: Review the payment proposal for any missing or incorrect data. Ensure that all necessary fields are filled out correctly.
    2. Review Selection Criteria: Verify the selection criteria used for the payment run. Adjust them if necessary to ensure they align with the open items.
    3. Inspect Vendor Settings: Check the vendor master data for any payment blocks or restrictions that may prevent payments from being processed.
    4. Currency Configuration: Ensure that the currency settings are correct and that there are no discrepancies in exchange rates.
    5. Re-run Payment Proposal: After making the necessary adjustments, re-run the payment proposal to see if the issue persists.
    6. Consult SAP Notes: Look for any relevant SAP Notes or patches that may address known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) to manage payment runs.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on payment processing and error handling.
    • User Forums: Engage with SAP community forums or user groups for insights and shared experiences regarding similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.

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