How To Fix >4125 - Enter alternative bank details or card ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >4 - SAP File Transfer Protocol

  • Message number: 125

  • Message text: Enter alternative bank details or card ID

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >4125 - Enter alternative bank details or card ID ?

    The SAP error message "4125: Enter alternative bank details or card ID" typically occurs when a user is trying to process a transaction that requires bank details or a card ID, but these details are either missing or not properly configured in the system.

    Cause:

    1. Missing Bank Details: The user may not have entered the necessary bank account information or card ID in the relevant fields.
    2. Incorrect Configuration: The bank details or card ID may not be set up correctly in the vendor or customer master data.
    3. Transaction Type: The specific transaction being processed may require alternative payment methods that have not been defined.
    4. Authorization Issues: The user may not have the necessary permissions to view or enter bank details.

    Solution:

    1. Check Master Data:

      • Navigate to the vendor or customer master data (transaction codes like XK02 for vendors or FD02 for customers).
      • Ensure that the bank details or card ID are correctly entered in the relevant sections.
    2. Enter Alternative Bank Details:

      • If the primary bank details are not available, enter alternative bank details or a card ID as required by the transaction.
    3. Review Transaction Type:

      • Ensure that the transaction type you are trying to process supports the payment method you are using. If not, you may need to select a different payment method.
    4. User Authorization:

      • Check if the user has the necessary authorizations to access and modify bank details. If not, contact your SAP security administrator.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for specific guidance on the transaction you are trying to perform.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F-53 (Post Outgoing Payment), etc., where this error might occur.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Training: Ensure that users are trained on how to enter and manage bank details in the system to prevent this error from occurring in the future.

    By following these steps, you should be able to resolve the error message and proceed with your transaction.

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