How To Fix 3W232 - PAYE Reference number & is locked by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: 3W - HR: Message Class South Africa

• Message number: 232

• Message text: PAYE Reference number & is locked by user &

What causes this issue?

This PAYE reference number is locked for maintenance or tax certificate
generation. To ensure consistency of the number ranges, you cannot run
tax certificate generation for this PAYE reference at this time.

How to fix this error?

Try running this program at a later point in time. Once the
user/program that locks this PAYE is finished, you can rerun the
program.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3W232 - PAYE Reference number & is locked by user & ?

  The SAP error message "3W232 PAYE Reference number & is locked by user &" typically indicates that a specific PAYE (Pay As You Earn) reference number is currently locked by another user in the system. This can happen in various scenarios, such as when a user is processing payroll or making changes to employee tax information, and another user attempts to access the same reference number simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the PAYE reference number.
  System Lock: The system may have locked the reference number due to an ongoing transaction or process.
  User Session: A previous session may not have been properly closed, leaving the reference number locked.
  
  Solution:
  
  Wait and Retry: If another user is working on the PAYE reference number, wait for them to complete their task and then try again.
  Identify the Locking User: If you have the necessary permissions, check who is currently using the reference number. You can use transaction codes like SM12 (to view locks) to identify the user and the session.
  Contact the User: If possible, communicate with the user who has locked the reference number to understand their progress and when they expect to finish.
  Release the Lock: If you determine that the lock is no longer needed (e.g., the user has left the session), you may need to release the lock using transaction SM12. However, this should be done with caution and typically requires administrative privileges.
  Check for System Issues: If the lock persists and you cannot identify the user, there may be a system issue. In this case, consult your SAP Basis team for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (to check system logs), and SU01 (to manage user accounts).
  User Permissions: Ensure that you have the necessary permissions to view locks and manage user sessions.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for handling locked records and user sessions.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.