How To Fix 3T020 - The record contains information that is not displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: 3T - Time recording for multiple persons and infotypes

• Message number: 020

• Message text: The record contains information that is not displayed

What causes this issue?

This record cannot be changed.
This record has additional information which is not displayed on the
data entry screen for time recording for multiple persons and
infotypes.
This additional information may be continued pay for illness,
additional data, or infotype texts, for example.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3T020 - The record contains information that is not displayed ?

  The SAP error message 3T020 ("The record contains information that is not displayed") typically occurs when you are trying to view or process a record in SAP that has additional data or fields that are not currently visible in the user interface. This can happen in various SAP modules, such as SAP ERP or SAP S/4HANA, and is often related to the way data is structured or displayed in the system.
  Causes:
  
  Field Visibility Settings: Certain fields may be hidden or not included in the current view or layout you are using.
  Data Structure: The record may contain additional data that is not part of the standard display layout.
  User Authorizations: The user may not have the necessary authorizations to view certain fields or data.
  Customizations: Custom developments or enhancements in the SAP system may lead to certain fields being hidden or not displayed.
  
  Solutions:
  
  
  Check Field Settings: Review the field settings in the transaction or report you are using. You may need to adjust the layout to include the missing fields.
  
  Use the "Change Layout" option (often found in the menu) to add or remove fields from the display.
  
  
  
  Review Authorizations: Ensure that your user role has the necessary authorizations to view all relevant fields. You may need to contact your SAP security administrator to verify your access rights.
  
  
  Consult Documentation: Check the documentation or help files related to the specific transaction or module you are using. There may be specific notes or guidelines regarding field visibility.
  
  
  Use Alternative Transactions: If the current transaction does not display the required information, consider using alternative transactions or reports that may provide a more comprehensive view of the data.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to the module you are working in, as they may offer different views or functionalities.
  User Training: Ensure that users are trained on how to navigate and customize their views in SAP to minimize confusion regarding hidden fields.
  
  By following these steps, you should be able to identify the cause of the error message and take appropriate action to resolve it.