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Message type: E = Error
Message class: 3Q - HR : Messages for Hong Kong
Message number: 128
Message text: Payroll area & is not found in payroll control record.
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3Q128
- Payroll area & is not found in payroll control record. ?The SAP error message 3Q128 indicates that the specified payroll area is not found in the payroll control record. This error typically occurs during the payroll processing when the system cannot find the necessary payroll control record for the specified payroll area.
Cause:
- Missing Payroll Control Record: The payroll control record for the specified payroll area may not have been created or may have been deleted.
- Incorrect Payroll Area: The payroll area specified in the processing run may be incorrect or misspelled.
- Configuration Issues: There may be configuration issues in the payroll settings that prevent the payroll area from being recognized.
- Period Not Open: The payroll period for the specified payroll area may not be open for processing.
Solution:
Check Payroll Control Record:
- Go to transaction code PC00_MXX_CEDT (where MXX is your country-specific payroll) to check if the payroll control record exists for the specified payroll area.
- If it does not exist, you may need to create it.
Create Payroll Control Record:
- If the payroll control record is missing, you can create it using the transaction code PC00_MXX_CEDT. Ensure that you enter the correct payroll area and period.
Verify Payroll Area:
- Double-check the payroll area specified in your payroll run. Ensure that it matches the payroll area defined in the system.
Open Payroll Period:
- Ensure that the payroll period for the specified payroll area is open. You can check this in the payroll control record or through the relevant configuration settings.
Configuration Check:
- Review the configuration settings for payroll areas in the SAP system to ensure that everything is set up correctly.
Consult Documentation:
- Refer to SAP documentation or consult with your SAP support team for specific guidance related to your organization's configuration.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP Payroll.
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