How To Fix 3Q010 - Default plan eligibility grouping & has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: 3Q - HR : Messages for Hong Kong

• Message number: 010

• Message text: Default plan eligibility grouping & has been changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3Q010 - Default plan eligibility grouping & has been changed ?

  The SAP error message "3Q010 Default plan eligibility grouping has been changed" typically relates to issues in the configuration of eligibility rules for benefits plans in the SAP system, particularly in the context of SAP Human Capital Management (HCM) or Employee Central.
  Cause:
  
  Configuration Changes: The error often arises when there have been changes made to the eligibility grouping for a benefits plan. This could be due to updates in the configuration settings or changes in the underlying data that affect eligibility.
  Data Inconsistencies: If there are inconsistencies in the employee data or if the eligibility criteria for the benefits plan do not match the employee's current status, this error may occur.
  Plan Changes: If a benefits plan has been modified (e.g., changes in coverage, eligibility criteria, etc.), and the system is trying to apply the old eligibility grouping, it can trigger this error.
  
  Solution:
  
  Review Configuration: Check the configuration settings for the benefits plan in the SAP system. Ensure that the eligibility groupings are correctly defined and that any recent changes are properly reflected.
  Update Employee Data: Verify the employee's data to ensure it aligns with the eligibility criteria for the benefits plan. This includes checking employment status, job classification, and any other relevant attributes.
  Reassign Eligibility Group: If necessary, reassign the correct eligibility group to the affected employees or plans. This may involve updating the employee's records or the benefits plan configuration.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling eligibility groupings and benefits plan configurations.
  Testing: After making changes, conduct tests to ensure that the eligibility grouping is functioning as expected and that the error no longer appears.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP HCM, such as:
  
  SPRO: For configuration settings.
  PA30: For employee master data maintenance.
  PB10: For benefits plan configuration.
  
  
  User Roles: Ensure that the user has the appropriate roles and permissions to make changes to benefits plans and eligibility groupings.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP HCM specialist or reach out to SAP support for further assistance.