How To Fix 3O387 - Process completed but no valid record; see log for more information

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 387

• Message text: Process completed but no valid record; see log for more information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3O387 - Process completed but no valid record; see log for more information ?

  The SAP error message 3O387 ("Process completed but no valid record; see log for more information") typically indicates that a process was executed, but it did not produce any valid output records. This can occur in various contexts, such as during data processing, report generation, or batch jobs.
  Causes:
  
  Data Issues: The input data may not meet the required criteria for processing, leading to no valid records being generated.
  Selection Criteria: The selection criteria used in the report or process may be too restrictive, resulting in no records being selected.
  Configuration Errors: There may be issues with the configuration of the process or the underlying data model.
  Authorization Issues: The user executing the process may not have the necessary authorizations to access the data.
  Technical Errors: There could be technical issues, such as missing or corrupted data, that prevent valid records from being created.
  
  Solutions:
  
  Check the Log: Review the detailed log associated with the process to identify specific errors or warnings that may provide insight into why no valid records were generated.
  Review Selection Criteria: Ensure that the selection criteria used in the process are appropriate and not overly restrictive. Adjust them if necessary.
  Validate Input Data: Check the input data for completeness and correctness. Ensure that it meets the requirements for the process.
  Configuration Review: If applicable, review the configuration settings related to the process to ensure they are set up correctly.
  User Authorizations: Verify that the user has the necessary authorizations to execute the process and access the relevant data.
  Test with Sample Data: If possible, run the process with a smaller set of known valid data to see if it produces the expected results.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may need to use specific transaction codes to access logs or configuration settings (e.g., SLG1 for application logs).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the specific module or process you are working with to understand the expected behavior and requirements.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.