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Message type: E = Error
Message class: 3O - HR: Messages for Taiwan
Message number: 376
Message text: SNHI status is not applicable for income type 62; record is abandoned
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3O376
- SNHI status is not applicable for income type 62; record is abandoned ?The SAP error message 3O376 indicates that there is an issue with the status of a specific income type (in this case, income type 62) in the context of the SNHI (Social Security and Health Insurance) processing. The message states that the status is not applicable for the specified income type, leading to the record being abandoned.
Cause:
- Incorrect Income Type: The income type 62 may not be configured correctly in the system for the specific status being processed. This could be due to a mismatch in the expected status for that income type.
- Configuration Issues: There may be configuration settings in the payroll or benefits module that do not align with the requirements for income type 62.
- Data Entry Errors: There could be errors in the data entry for the employee or the payroll run that are causing the system to reject the record.
- Regulatory Changes: Changes in regulations or requirements for income types and their statuses may not have been updated in the system.
Solution:
- Check Configuration: Review the configuration settings for income type 62 in the SAP system. Ensure that the status settings are appropriate and that they align with the requirements for SNHI processing.
- Review Employee Data: Check the employee records associated with the payroll run to ensure that all relevant data is entered correctly and that there are no discrepancies.
- Consult Documentation: Refer to SAP documentation or notes related to income type 62 and SNHI processing to understand any specific requirements or changes that may have been introduced.
- Update System: If there have been regulatory changes, ensure that the SAP system is updated to reflect these changes. This may involve applying patches or updates provided by SAP.
- Testing: After making any changes, perform a test payroll run to verify that the issue has been resolved and that the records are processed correctly.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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