How To Fix 3O311 - No Join data in IT0354/IT0355/IT0818


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3O - HR: Messages for Taiwan

  • Message number: 311

  • Message text: No Join data in IT0354/IT0355/IT0818

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 3O311 - No Join data in IT0354/IT0355/IT0818 ?

    The SAP error message 3O311 indicates that there is "No Join data in IT0354/IT0355/IT0818." This error typically occurs in the context of personnel administration and is related to the absence of necessary data in the infotypes mentioned (IT0354, IT0355, and IT0818). Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Data: The error usually arises when the system expects certain data to be present in the specified infotypes but cannot find it. This can happen if:

      • The infotypes have not been maintained for the employee.
      • The data was deleted or not created due to an error in the data entry process.
      • There is a mismatch in the data expected by the system for processing.
    2. Configuration Issues: Sometimes, the configuration settings in the SAP system may not be set up correctly, leading to this error.

    3. Authorization Issues: Lack of proper authorization to view or edit the infotypes can also lead to this error.

    Solution:

    1. Check Infotype Data:

      • Go to the relevant infotypes (IT0354, IT0355, IT0818) for the employee in question and verify if the data is present.
      • If the data is missing, you may need to create or maintain the necessary records.
    2. Data Entry:

      • Ensure that the data entry for the infotypes is done correctly. If you are using a specific transaction to enter data, make sure all required fields are filled out.
    3. Review Configuration:

      • Check the configuration settings related to the infotypes in the SAP system. Ensure that the infotypes are correctly set up and linked to the relevant processes.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to access and modify the infotypes. If not, contact your SAP security administrator to grant the required permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help files for more detailed information on the specific infotypes and their requirements.
    6. Debugging:

      • If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause.

    Related Information:

    • Infotypes:

      • IT0354: This infotype is typically related to the employee's additional personal data.
      • IT0355: This infotype is often used for employee's family members or dependents.
      • IT0818: This infotype is related to the employee's bank details or payment information.
    • Transaction Codes:

      • You can use transaction codes like PA30 (Maintain HR Master Data) to view and edit infotype records.
    • SAP Notes:

      • Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.

    If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.

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