How To Fix 3O310 - No relevent Data in IT0354/IT0355/IT0818


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3O - HR: Messages for Taiwan

  • Message number: 310

  • Message text: No relevent Data in IT0354/IT0355/IT0818

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 3O310 - No relevent Data in IT0354/IT0355/IT0818 ?

    The SAP error message 3O310 ("No relevant data in IT0354/IT0355/IT0818") typically occurs when there is an attempt to access or process data in the infotypes IT0354 (Additional Payments), IT0355 (Additional Payments - Recurring), or IT0818 (Additional Payments - One-Time) but no relevant data exists for the employee or the specific context in which the infotype is being accessed.

    Causes:

    1. Missing Data: The most common cause is that the infotypes (IT0354, IT0355, IT0818) do not have any entries for the employee in question.
    2. Incorrect Employee Selection: The employee ID or personnel number being processed may not have any associated records in the specified infotypes.
    3. Data Deletion: Previous entries may have been deleted or not created due to errors in data entry or processing.
    4. Authorization Issues: The user may not have the necessary authorizations to view or process the data in these infotypes.

    Solutions:

    1. Check Infotype Entries:

      • Navigate to the relevant infotype using transaction codes (e.g., PA30 for maintaining HR master data).
      • Enter the employee's personnel number and check if there are any entries in IT0354, IT0355, or IT0818.
    2. Create Missing Entries:

      • If there are no entries, you may need to create them if they are required for the employee's payroll or compensation processing.
    3. Verify Employee Data:

      • Ensure that the correct employee ID is being used and that the employee is active in the system.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to access the infotypes. This can be checked with the HR administrator or through transaction SU53 to analyze authorization issues.
    5. Consult Documentation:

      • Review any relevant documentation or guidelines for the specific processes involving these infotypes to ensure compliance with business rules.
    6. System Configuration:

      • If the issue persists, it may be necessary to check the system configuration or consult with an SAP HR consultant to ensure that the infotypes are set up correctly.

    Related Information:

    • Infotype Overview:

      • IT0354: Used for recording additional payments that are not part of the regular payroll.
      • IT0355: Used for recurring additional payments that are processed regularly.
      • IT0818: Used for one-time additional payments.
    • Transaction Codes:

      • PA30: Maintain HR Master Data
      • PA20: Display HR Master Data
      • SE11: Data Dictionary (to check the structure of infotypes)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.

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