How To Fix 3O304 - LI/NHI amount = 0

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 304

• Message text: LI/NHI amount = 0

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O304 - LI/NHI amount = 0 ?

  The SAP error message "3O304 LI/NHI amount = 0" typically relates to issues with the processing of financial transactions, particularly in the context of payroll or benefits processing. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Zero Amount: The error indicates that there is an attempt to process a line item (LI) or non-identified item (NHI) with an amount of zero. This can occur in various contexts, such as payroll calculations, where certain deductions or contributions are expected to have a non-zero value.
  Configuration Issues: There may be configuration issues in the payroll schema or in the infotype settings that lead to the calculation of a zero amount.
  Data Entry Errors: Incorrect or incomplete data entry in employee master data or payroll infotypes can lead to this error.
  Missing Master Data: Required master data for the employee or the payroll run may be missing or incorrectly set up.
  
  Solutions:
  
  Check Payroll Data: Review the payroll data for the employee in question. Ensure that all relevant infotypes (e.g., IT0008 for basic pay, IT0014 for recurring payments/deductions) are correctly populated and that there are no missing entries.
  Review Configuration: Check the payroll schema and rules to ensure that they are correctly configured. Look for any conditions that might lead to a zero amount being calculated.
  Adjust Master Data: Ensure that all necessary master data is complete and accurate. This includes checking employee records, wage types, and any relevant benefit plans.
  Run Simulation: If applicable, run a payroll simulation to identify where the zero amount is being generated. This can help pinpoint the specific calculation or rule causing the issue.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide solutions or workarounds.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may help in troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.