How To Fix 3O231 - EE is not in NHI on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 231

• Message text: EE is not in NHI on &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O231 - EE is not in NHI on &1 ?

  The SAP error message "3O231 EE is not in NHI on &1" typically relates to issues with the National Health Insurance (NHI) data in the context of healthcare or insurance modules within SAP. This error indicates that a specific entity (in this case, "EE" which usually stands for Employee) is not found in the NHI database for the specified date or context represented by "&1".
  Cause:
  
  Missing NHI Registration: The employee (EE) may not be registered in the National Health Insurance system.
  Incorrect Data Entry: There may be a typo or incorrect data entry in the employee's NHI details.
  Data Synchronization Issues: There could be a delay or issue in synchronizing data between SAP and the NHI database.
  Configuration Issues: The system may not be properly configured to recognize or link the employee's data with the NHI.
  
  Solution:
  
  Check Employee NHI Registration: Verify if the employee is registered with the NHI. If not, ensure that the registration process is completed.
  Review Employee Data: Check the employee's master data in SAP for any discrepancies or missing information related to NHI.
  Update NHI Information: If the employee is registered but the information is incorrect, update the NHI details in the employee's record.
  Consult with NHI Authority: If the issue persists, consult with the relevant NHI authority to ensure that the employee's information is correctly registered in their system.
  System Configuration: Review the configuration settings in SAP related to NHI to ensure that they are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes in SAP to access employee data or NHI settings (e.g., PA30 for employee master data).
  Documentation: Refer to SAP documentation or help files related to the healthcare or insurance modules for more detailed troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's IT department for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message.