How To Fix 3N071 - Formal errors on CSR file. CSR line begins with &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3N - HR: Messages for Swedish Payroll

  • Message number: 071

  • Message text: Formal errors on CSR file. CSR line begins with &1.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 3N071 - Formal errors on CSR file. CSR line begins with &1. ?

    The SAP error message 3N071 indicates that there are formal errors in a CSR (Customer Service Request) file, specifically that a line in the CSR file begins with an unexpected character or format. The placeholder &1 in the message typically represents the specific line number or content that is causing the issue.

    Cause:

    1. Incorrect Format: The CSR file may not adhere to the expected format or structure required by SAP. This could include incorrect delimiters, missing fields, or unexpected characters at the beginning of a line.
    2. Data Validation Issues: The data in the CSR file may contain invalid characters or values that do not meet the validation criteria set by SAP.
    3. File Encoding: The file may be saved in an incorrect encoding format (e.g., UTF-8 vs. ANSI), which can lead to misinterpretation of characters.
    4. Line Breaks or Whitespace: Extra line breaks or leading/trailing whitespace can also cause formal errors.

    Solution:

    1. Check the CSR File Format: Ensure that the CSR file follows the required format as specified in the SAP documentation. This includes checking for the correct number of fields, delimiters, and data types.
    2. Validate Data: Review the data in the CSR file for any invalid characters or values. Make sure that all required fields are populated correctly.
    3. Correct Encoding: Save the CSR file in the correct encoding format. If unsure, try saving it as UTF-8 without BOM (Byte Order Mark).
    4. Remove Extra Characters: Check for and remove any unexpected characters at the beginning of the line indicated by &1. This may involve opening the file in a text editor and inspecting the specific line.
    5. Use SAP Tools: If available, use SAP tools or transaction codes that can help validate the CSR file before uploading it. This can help catch errors early.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for guidelines on the CSR file format and requirements.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with CSR processing, such as CRMD_ORDER for managing service requests.
    • Error Logs: Check SAP error logs for additional details that may provide more context about the error.
    • Support Forums: Consider searching or posting on SAP community forums for additional insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the formal errors in the CSR file that are causing the 3N071 error message.

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