How To Fix 3L370 - There is no INFONAVIT information for & / & / & in infotype 0370

SAP Error Message - Details

• Message type: E = Error

• Message class: 3L - HR: Messages for Mexico

• Message number: 370

• Message text: There is no INFONAVIT information for & / & / & in infotype 0370

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3L370 - There is no INFONAVIT information for & / & / & in infotype 0370 ?

  The SAP error message 3L370 indicates that there is no INFONAVIT (Instituto del Fondo Nacional de la Vivienda para los Trabajadores) information available for the specified employee in infotype 0370. This infotype is used to store data related to INFONAVIT contributions and loans for employees in Mexico.
  Cause:
  The error can occur due to several reasons:
  
  Missing Data: The employee does not have any entries in infotype 0370, which means there is no INFONAVIT information recorded.
  Incorrect Employee Data: The employee number or other identifiers used to retrieve the data may be incorrect.
  Data Not Maintained: The necessary INFONAVIT data has not been maintained in the system for the employee.
  Authorization Issues: The user may not have the necessary permissions to view or maintain the INFONAVIT data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Employee Data:
  
  Verify that you are using the correct employee number and that the employee exists in the system.
  
  
  
  Maintain INFONAVIT Data:
  
  If the employee does not have any entries in infotype 0370, you will need to create a new entry. You can do this by navigating to the infotype maintenance screen (usually via transaction code PA30) and entering the required INFONAVIT information for the employee.
  
  
  
  Review Data Entry:
  
  Ensure that all required fields in infotype 0370 are filled out correctly. This may include details such as the INFONAVIT loan number, contribution amounts, and dates.
  
  
  
  Check Authorizations:
  
  If you believe the data should exist but you cannot access it, check with your SAP security administrator to ensure you have the necessary authorizations to view and maintain INFONAVIT data.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or guidelines regarding the maintenance of infotype 0370 and INFONAVIT data to ensure compliance with local regulations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in HR and payroll modules.
  
  
  
  Related Information:
  
  Infotype 0370: This infotype is specifically designed for managing INFONAVIT-related data for employees in Mexico.
  INFONAVIT: A government institution in Mexico that provides housing loans to workers. Employers are required to make contributions to INFONAVIT on behalf of their employees.
  SAP HR Module: Understanding the HR module and its infotypes is crucial for managing employee data effectively.
  
  By following these steps, you should be able to resolve the error message 3L370 and ensure that the necessary INFONAVIT information is correctly maintained in the system.