How To Fix 3I247 - Period &1 in &2 not processed: Sel.SS inst.different employee SS inst.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3I - HR-PT: Messages for Portugal

  • Message number: 247

  • Message text: Period &1 in &2 not processed: Sel.SS inst.different employee SS inst.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 3I247 - Period &1 in &2 not processed: Sel.SS inst.different employee SS inst. ?

    The SAP error message 3I247 indicates that there is an issue with the selection of social security (SS) instances for an employee during a specific period. The message states that the selected social security instance is different from what is expected for the employee in the specified period.

    Cause:

    This error typically arises due to one of the following reasons:

    1. Incorrect Configuration: The social security settings for the employee may not be correctly configured in the system.
    2. Data Inconsistency: There may be inconsistencies in the employee's master data, such as changes in social security numbers or instances that have not been properly updated.
    3. Period-Specific Settings: The social security instance that is being referenced may not be valid for the specified period, possibly due to changes in regulations or employee status.
    4. Selection Criteria: The selection criteria used for processing payroll or reporting may not align with the employee's current social security instance.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Employee Master Data:

      • Go to the employee's master data (transaction code PA30) and verify the social security information.
      • Ensure that the social security instance is correctly assigned for the relevant period.
    2. Review Configuration:

      • Check the configuration settings for social security in the system (transaction code SPRO).
      • Ensure that the social security types and instances are correctly defined and assigned to the relevant employee groups.
    3. Update Data:

      • If there are discrepancies in the employee's data, update the necessary fields to reflect the correct social security instance.
      • Make sure that any changes made are consistent across all relevant periods.
    4. Run Consistency Checks:

      • Use SAP tools to run consistency checks on the employee's data to identify any other potential issues that may be causing the error.
    5. Consult Documentation:

      • Review SAP documentation or notes related to this error message for any specific guidance or updates that may apply to your version of SAP.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SPRO (Customizing).
    • SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the cause of the error message 3I247 in SAP.

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