How To Fix 3G864 - After step &2 it is not possible to reset personnel number &1

3G864 - Overview

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 864

• Message text: After step &2 it is not possible to reset personnel number &1

What causes this issue?

You have tried to reset the status for personnel number &V1& as of step
&V2&. However, this personnel number completed a subsequent step
successfully and, therefore, the status cannot be reset.

Error message extract from SAP system. Copyright SAP SE.

3G864 - Details

• The SAP error message 3G864 typically occurs in the context of personnel administration when there is an issue with resetting a personnel number. This error can arise due to various reasons, such as inconsistencies in the employee's data, issues with the status of the personnel number, or problems with the underlying configuration.
  
  Cause:
  
  Data Inconsistencies: There may be inconsistencies in the employee's data that prevent the reset from being completed.
  Personnel Number Status: The personnel number may be in a status that does not allow for a reset (e.g., if the employee is currently active or has pending actions).
  Authorization Issues: The user attempting to perform the reset may not have the necessary authorizations.
  
  Configuration Issues: There may be configuration settings in the system that are preventing the reset.
  
  
  Solution:
  
  Check Personnel Number Status: Verify the status of the personnel number. If the employee is active or has pending actions, you may need to resolve those before