How To Fix 3G838 - Process &1 was closed on &2 by &3 at &4

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 838

• Message text: Process &1 was closed on &2 by &3 at &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G838 - Process &1 was closed on &2 by &3 at &4 ?

  The SAP error message "3G838 Process &1 was closed on &2 by &3 at &4" typically indicates that a specific process (identified by &1) was terminated or closed on a particular date and time (&2) by a user or system process (&3) at a specific time (&4). This error can occur in various contexts, such as during batch processing, job scheduling, or when executing certain transactions.
  Causes:
  
  User Intervention: A user may have manually terminated the process.
  System Timeout: The process may have exceeded its allowed execution time and was automatically terminated by the system.
  Resource Constraints: Insufficient system resources (like memory or CPU) may have led to the process being closed.
  Configuration Issues: Incorrect settings in the job scheduling or process management configuration can lead to unexpected terminations.
  Errors in the Process: The process may have encountered an error that caused it to terminate unexpectedly.
  
  Solutions:
  
  Check Logs: Review the application logs and system logs to identify any specific errors or warnings that occurred before the process was closed.
  User Actions: If a user terminated the process, communicate with them to understand the reason and whether it was intentional.
  Increase Timeout Settings: If the process is timing out, consider increasing the timeout settings for the job or process.
  Resource Monitoring: Monitor system resources to ensure that there are enough resources available for the process to run successfully.
  Configuration Review: Review the configuration settings related to job scheduling and process management to ensure they are set correctly.
  Re-run the Process: If the process was terminated due to an error, fix the underlying issue and re-run the process.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM37 (Job Monitoring) to check the status of jobs and processes.
  System Monitoring Tools: Utilize tools like ST22 (Dump Analysis) and SM21 (System Log) to analyze any dumps or logs that may provide more context on the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.