How To Fix 3G837 - Process &1 was deleted by &2 on &3 at &4

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 837

• Message text: Process &1 was deleted by &2 on &3 at &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3G837 - Process &1 was deleted by &2 on &3 at &4 ?

  The SAP error message 3G837 indicates that a process (typically a background job or a work process) was deleted by a user or system administrator. The message provides details about the process that was deleted, including the process ID (&1), the user who deleted it (&2), and the date and time of the deletion (&3 at &4).
  Cause:
  
  Manual Deletion: A user or administrator may have manually deleted the process, either intentionally or accidentally.
  System Maintenance: The process may have been deleted as part of routine system maintenance or cleanup activities.
  Job Failure: If a background job fails or is no longer needed, it may be deleted by the system or an administrator.
  Resource Management: To free up system resources, processes that are no longer active or needed may be deleted.
  
  Solution:
  
  Check Job Status: If the process was a background job, check the job status in transaction SM37 to see if it completed successfully or failed.
  Review Logs: Look at the system logs (transaction SM21) to find any related messages that might provide more context about why the process was deleted.
  User Actions: If the deletion was performed by a user, communicate with that user to understand the reason behind the deletion.
  Recreate Process: If the process is still needed, you may need to recreate it or restart the job.
  System Monitoring: Implement monitoring to track job statuses and ensure that important processes are not deleted without proper authorization.
  
  Related Information:
  
  Transaction Codes:
  
  SM37: Monitor background jobs.
  SM21: View system logs.
  SM12: Check for locks that might affect job processing.
  
  
  Documentation: Refer to SAP Help documentation for more details on job management and process handling.
  User Authorizations: Ensure that only authorized users have the ability to delete processes to prevent accidental deletions.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP Basis team or SAP support for more in-depth troubleshooting.