How To Fix 3G355 - Creditor search could not be executed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3G - Payroll: International

  • Message number: 355

  • Message text: Creditor search could not be executed

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  • What causes this issue?

    The creditor could not be determined for one of the following reasons:
    No destination could be found for the method Creditor.Find from the ALE
    distribution model.
    A system or communication error occurred when executing the function
    'BAPI_CREDITOR_FIND' in the target system.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message 3G355 - Creditor search could not be executed ?

    The SAP error message "3G355 Creditor search could not be executed" typically occurs in the context of the Accounts Payable module when the system is unable to perform a search for creditors (vendors) due to various reasons. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Missing Configuration: The creditor search functionality may not be properly configured in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to perform the creditor search.
    3. Technical Issues: There may be underlying technical issues, such as problems with the database or the search algorithm.
    4. Data Issues: There could be missing or incorrect data in the vendor master records that prevents the search from executing.
    5. System Performance: If the system is experiencing performance issues, it may not be able to execute the search in a timely manner.

    Solutions:

    1. Check Configuration: Ensure that the creditor search functionality is correctly configured in the system. This may involve checking settings in the relevant customizing transactions (e.g., SPRO).
    2. Review Authorizations: Verify that the user has the necessary authorizations to access the creditor search functionality. This can be done by checking the user's role and authorization objects.
    3. Technical Support: If the issue persists, it may be necessary to involve technical support to investigate any underlying technical problems. This could include checking system logs or database performance.
    4. Data Validation: Review the vendor master data for completeness and correctness. Ensure that all required fields are filled out and that there are no inconsistencies.
    5. System Performance Check: Monitor system performance and check for any bottlenecks that may be affecting the execution of the search. This may involve working with your IT department or SAP Basis team.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FK01 (Create Vendor), FK02 (Change Vendor), and FK03 (Display Vendor) to manage vendor data.
    • User Forums: Consider searching or posting in SAP community forums or discussion groups for additional insights from other users who may have encountered the same issue.

    If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.

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