How To Fix 3G353 - Error when generating the IDOCs

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 353

• Message text: Error when generating the IDOCs

What causes this issue?

An error occurred when generating the IDOCs for transferring document
data using ALE.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G353 - Error when generating the IDOCs ?

  The SAP error message 3G353 typically indicates an issue related to the generation of IDocs (Intermediate Documents) in the SAP system. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution. Here’s a breakdown of potential causes, solutions, and related information:
  Causes of Error 3G353
  
  Configuration Issues: Incorrect configuration of the IDoc type, message type, or partner profiles can lead to this error.
  Data Issues: Missing or incorrect data in the segments of the IDoc can cause generation failures.
  Program Errors: Bugs or issues in the ABAP program that is responsible for generating the IDoc.
  Authorization Issues: Lack of necessary authorizations for the user or process trying to generate the IDoc.
  System Performance: Performance issues or system overload can lead to timeouts or failures in IDoc generation.
  
  Solutions
  
  
  Check Configuration:
  
  Verify the configuration of the IDoc type and message type in transaction WE30 (IDoc Types) and WE81 (Message Types).
  Ensure that the partner profiles are correctly set up in transaction WE20.
  
  
  
  Validate Data:
  
  Check the data being processed for the IDoc. Ensure that all required fields are populated and that the data adheres to the expected formats.
  Use transaction WE19 (Test Tool for IDocs) to simulate IDoc generation and identify any data-related issues.
  
  
  
  Review ABAP Code:
  
  If the IDoc is generated through a custom ABAP program, review the code for any logical errors or exceptions that may not be handled properly.
  Debug the program to identify where the error occurs.
  
  
  
  Check Authorizations:
  
  Ensure that the user or process has the necessary authorizations to generate IDocs. This can be checked in transaction SU53 (Authorization Check).
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to ensure that the system is not overloaded. If necessary, consider optimizing the performance or scheduling IDoc generation during off-peak hours.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information
  
  IDoc Documentation: Familiarize yourself with the IDoc structure and processing by reviewing SAP documentation and guides.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to error 3G353.
  Community Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  
  By systematically addressing these areas, you should be able to identify the root cause of the 3G353 error and implement an appropriate solution. If the issue persists, consider reaching out to SAP support for further assistance.