How To Fix 3G271 - Payee key &1: bank details and address data missing

3G271 - Overview

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 271

• Message text: Payee key &1: bank details and address data missing

What causes this issue?

The system tried to effect a payment to the payee with payee key &v1&
on the following date: &v2&. The system cannot find any bank details or
address data that are valid on this date for this payee.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE HRDME_ERROR_REJECT_PERNR OBJECT DOKU ID TX

How to fix this error?

This error can occur in two situations:
The employee's <ZH>master data</> includes an incorrect payee key.
If the error occurs when a wage and salary payment is effected, you
must correct the affected employees' master data and payroll results.
If the error occurs when an advance payment from master data is
effected, you only need to correct the affected employees' master data.
<ZH>Customizing</> (table T521B) lacks the bank details and address
data required for payee key &v1&. If this is the case, you must enter
the settings required in Customizing.
The following applies to both situations:
INCLUDE HRDME_ERROR_REPEATE_DTA OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

3G271 - Details

• The SAP error message 3G271 indicates that there is missing information related to the payee's bank details and address data. This error typically occurs in scenarios involving payment processing, such as when creating or processing invoices, payment runs, or vendor master data.
  
  Cause:
  The error is triggered when the system attempts to process a payment or transaction for a payee (vendor or customer) but cannot find the necessary bank details or address information. This can happen due to several reasons:
  
  Incomplete Vendor/Customer Master Data: The vendor or customer master record may not have been fully maintained, lacking essential bank details or address information.
  Incorrect Configuration: There may be issues with the configuration settings in the payment processing module.
  Data Migration Issues: If data was migrated from another system, some records may not have been transferred correctly, leading to missing information.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the vendor