How To Fix 3G221 - No debtor has been found with the search key &1 &2 &3 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3G - Payroll: International

  • Message number: 221

  • Message text: No debtor has been found with the search key &1 &2 &3 &4

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  • What causes this issue?

    No customer account could be assigned to the
    search key
    Company code: &V1&
    Table: &V2&
    Field: &V3&
    Matchcode: &V4&.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message 3G221 - No debtor has been found with the search key &1 &2 &3 &4 ?

    The SAP error message 3G221 ("No debtor has been found with the search key &1 &2 &3 &4") typically occurs when you are trying to access or process a debtor (customer) record in the SAP system, but the system cannot find a matching record based on the search keys provided.

    Cause:

    The error can be caused by several factors:

    1. Incorrect Search Key: The search keys (like customer number, name, or other identifiers) you are using to look up the debtor may be incorrect or incomplete.
    2. Debtor Not Created: The debtor record may not have been created in the system yet.
    3. Data Deletion: The debtor record may have been deleted or archived.
    4. Authorization Issues: You may not have the necessary permissions to view the debtor record.
    5. Data Consistency Issues: There may be inconsistencies in the database that prevent the system from finding the debtor.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify Search Keys: Double-check the search keys you are using. Ensure that they are correct and complete.
    2. Check Debtor Existence: Use transaction codes like FD03 (Display Customer) or XD03 (Display Customer (Centrally)) to check if the debtor exists in the system.
    3. Create Debtor Record: If the debtor does not exist, you may need to create a new debtor record using transaction codes like FD01 (Create Customer) or XD01 (Create Customer (Centrally)).
    4. Check Authorizations: Ensure that you have the necessary authorizations to access the debtor records. You may need to contact your SAP security administrator.
    5. Consult with IT Support: If you suspect data consistency issues or if the problem persists, consult your IT support team or SAP Basis team for further investigation.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as:
      • FD01 - Create Customer
      • FD02 - Change Customer
      • FD03 - Display Customer
      • XD01, XD02, XD03 - Centralized customer management
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for customer master data management for more insights on how to manage debtor records effectively.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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