How To Fix 3F428 - Error reading pay grade levels and/or pay grades for basic pay on &

SAP Error Message - Details

• Message type: E = Error

• Message class: 3F - Compensation Management

• Message number: 428

• Message text: Error reading pay grade levels and/or pay grades for basic pay on &

What causes this issue?

An error occured when determining the pay grade level (T710) and/or pay
grade (T710A) for personnel number &V1& on &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that there are entries in the table T710 and/or T710A for the
classification data taken from the Basic Pay record. If this is not the
case, contact your system administrator so that he/she can make the
necessary entries in the tables.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3F428 - Error reading pay grade levels and/or pay grades for basic pay on & ?

  The SAP error message 3F428 typically indicates an issue with reading pay grade levels and/or pay grades for basic pay in the Human Capital Management (HCM) module. This error can occur due to various reasons, including configuration issues, missing data, or inconsistencies in the master data.
  Causes:
  
  Missing Configuration: The pay grade or pay grade levels may not be configured correctly in the system.
  Data Inconsistency: There may be inconsistencies in the employee master data or organizational structure.
  Missing Entries: The relevant entries for pay grades or pay grade levels may be missing in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the pay grade data.
  Incorrect Infotype Data: The infotype data related to basic pay may not be correctly maintained.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the pay grades and pay grade levels are correctly defined in the system. You can check this in the configuration settings under SPRO ? Personnel Management ? Compensation Management ? Define Pay Grades.
  
  
  
  Verify Master Data:
  
  Check the employee master data for any inconsistencies. Ensure that the relevant infotypes (e.g., Infotype 0008 - Basic Pay) are correctly maintained.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to access the pay grade data. You may need to consult with your SAP security team.
  
  
  
  Check for Missing Entries:
  
  Use transaction codes like SE11 to check the relevant database tables (e.g., T510 for pay grades) to ensure that the necessary entries exist.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error to identify the exact point of failure.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SPRO (Customizing).
  Infotypes: Understand the relevant infotypes related to compensation, such as Infotype 0008 (Basic Pay) and Infotype 0014 (Recurring Payments/Deductions).
  SAP Community: Engage with the SAP Community forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP HCM expert for further assistance.