How To Fix 3F220 - The employee's capacity utilization level ("Basic Pay" infotype) is 0

SAP Error Message - Details

• Message type: E = Error

• Message class: 3F - Compensation Management

• Message number: 220

• Message text: The employee's capacity utilization level ("Basic Pay" infotype) is 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3F220 - The employee's capacity utilization level ("Basic Pay" infotype) is 0 ?

  The SAP error message 3F220 indicates that there is an issue with the employee's capacity utilization level in the "Basic Pay" infotype (Infotype 0008). This error typically arises when the system expects a non-zero value for the employee's capacity utilization but finds that it is set to zero.
  Cause:
  
  Missing or Incorrect Data: The employee's Basic Pay infotype (IT0008) may not have been maintained correctly. This could mean that the capacity utilization level has not been entered or has been set to zero inadvertently.
  Incorrect Configuration: There may be issues with the configuration of the payroll or personnel administration settings that lead to this error.
  Employee Status: The employee may be in a status that does not allow for capacity utilization to be calculated or displayed correctly.
  
  Solution:
  
  
  Check Infotype 0008: 
  
  Go to the employee's Basic Pay infotype (IT0008) and verify that the capacity utilization level is correctly maintained. Ensure that the relevant fields are filled out and that the capacity utilization is set to a non-zero value.
  If the employee is part-time or has a specific arrangement, ensure that the capacity utilization reflects that accurately.
  
  
  
  Review Employee Status: 
  
  Check the employee's status in the system. If the employee is on leave or has a status that affects their capacity utilization, you may need to adjust this or ensure that the correct status is being used.
  
  
  
  Configuration Check: 
  
  If you have access to configuration settings, review the settings related to payroll and personnel administration to ensure that they are set up correctly. This may involve checking the rules for capacity utilization and how they are applied to different employee groups.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for specific guidance on handling this error message. There may be additional notes or updates that provide further insights.
  
  
  
  Contact Support: 
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  
  
  Related Information:
  
  Infotype 0008 (Basic Pay): This infotype is crucial for maintaining employee salary information, including basic pay, capacity utilization, and other related data.
  Capacity Utilization: This refers to the percentage of an employee's working capacity that is utilized, which can be important for payroll calculations, especially for part-time employees.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error message 3F220 and ensure that the employee's capacity utilization is correctly reflected in the system.