How To Fix 3F164 - Average bonus could not be calculated

SAP Error Message - Details

• Message type: E = Error

• Message class: 3F - Compensation Management

• Message number: 164

• Message text: Average bonus could not be calculated

What causes this issue?

The system attempted to calculate the average bonus using the average
salary and the bonus percentage. This number is too large.

System Response

The system can not save the value.

How to fix this error?

Enter another value.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3F164 - Average bonus could not be calculated ?

  The SAP error message 3F164, which states "Average bonus could not be calculated," typically occurs in the context of payroll processing, particularly when calculating bonuses or incentive payments for employees. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Missing Data: The employee's master data or payroll data may be incomplete. This could include missing information about the employee's bonus eligibility, historical bonus data, or other relevant payroll information.
  
  
  Incorrect Configuration: The configuration settings for bonus calculations in the payroll schema may be incorrect. This includes settings related to wage types, calculation rules, or the overall payroll process.
  
  
  Insufficient History: If the system does not have enough historical data to calculate an average (for example, if the employee has not been in the company long enough), it may not be able to compute the average bonus.
  
  
  Data Consistency Issues: There may be inconsistencies in the data, such as discrepancies between the employee's records and the payroll data.
  
  
  Technical Issues: There could be bugs or issues within the SAP system itself that are preventing the calculation from being performed correctly.
  
  
  Solutions:
  
  
  Check Employee Data: Verify that all necessary employee data is complete and accurate. This includes checking the employee's master data, payroll records, and any relevant bonus-related information.
  
  
  Review Configuration: Examine the payroll configuration settings related to bonus calculations. Ensure that the wage types and calculation rules are set up correctly in the payroll schema.
  
  
  Historical Data: Ensure that there is sufficient historical data available for the employee. If the employee is new, consider how the average bonus is calculated and whether adjustments are needed.
  
  
  Data Consistency: Run consistency checks on the employee's payroll data to identify and resolve any discrepancies.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to payroll processing and bonus calculations for any specific guidance or known issues.
  
  
  Debugging: If the issue persists, consider debugging the payroll process to identify where the calculation is failing. This may require technical expertise.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may have additional insights or solutions based on the specific version of SAP you are using.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may help in troubleshooting.
  SAP Notes: Check for any SAP Notes related to payroll processing and bonus calculations that may provide additional context or solutions.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the error message 3F164 and successfully calculate the average bonus for employees.