How To Fix 3E823 - KiwiSaver employee contribution should not be less than 2%.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3E - Vorgesehen für neue Länderentwicklungen HR

  • Message number: 823

  • Message text: KiwiSaver employee contribution should not be less than 2%.

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 3E823 - KiwiSaver employee contribution should not be less than 2%. ?

    The SAP error message 3E823 related to KiwiSaver contributions indicates that the employee's contribution rate is set below the minimum required percentage, which is currently 2%. This error typically arises in payroll processing when the contribution rate for an employee is incorrectly configured.

    Cause:

    1. Incorrect Contribution Rate: The employee's KiwiSaver contribution rate is set to a value lower than the minimum required 2%.
    2. Employee Settings: The employee's settings in the payroll system may not reflect the correct contribution rate due to manual entry errors or outdated information.
    3. Legislative Changes: Changes in legislation regarding KiwiSaver contributions may not have been updated in the system.

    Solution:

    1. Check Employee Contribution Rate:

      • Navigate to the employee's payroll information in SAP.
      • Verify the KiwiSaver contribution rate set for the employee.
      • If it is below 2%, update it to at least 2% or to the employee's desired contribution rate (if it is higher than 2%).
    2. Update Payroll Configuration:

      • Ensure that the payroll configuration settings for KiwiSaver contributions are up to date and reflect the current legal requirements.
      • If necessary, consult with your payroll administrator or SAP support to ensure that the system is configured correctly.
    3. Review Legislative Changes:

      • Stay informed about any changes in legislation regarding KiwiSaver contributions and ensure that your SAP system is updated accordingly.
    4. Testing:

      • After making changes, run a test payroll to ensure that the error does not reoccur and that contributions are calculated correctly.

    Related Information:

    • KiwiSaver: A retirement savings scheme in New Zealand that requires employees to contribute a minimum percentage of their earnings.
    • Contribution Rates: Employees can choose to contribute at rates of 3%, 4%, 6%, 8%, or 10%, but the minimum is set at 2%.
    • SAP Payroll Configuration: It is essential to have the correct configuration in the SAP payroll module to comply with local laws and regulations.

    If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a payroll specialist to investigate further.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author